Sign up for garden waste collections
We offer an optional garden waste collection service. By charging for this service, only those who need it pay for it.
Sign up if you'd like us to collect garden waste from your home. We will collect garden waste from your property once a fortnight.
What you can put in your garden waste bin
Your garden waste bin is for loose organic garden waste from your garden.
Subscription period
- 1 September to 31 August
We pause our garden waste collections for two weeks after Christmas (one collection cycle).
You can join the service at any time during the year, but you will need to pay the full price.
Cost
£55 per subscription period, per bin
Concessions
You will receive a £5 reduction (per bin) if you receive income related Council Tax Reduction. The form will discount the price if applicable.
Other reductions, such as single occupier discount, do not qualify.
Bins
We will provide you with a 240L green wheeled bin to use, if you don't already have one at your property.
Bins take up to 10 working days to be delivered to your property.
You can subscribe for a maximum of four bins.
Sack customers
If we collect your black bin waste in sacks, we will provide you with garden waste sacks to use instead of a bin.
Permits
If we collect your garden waste in a wheeled bin, you will be sent a permit to put on your bin. Please display it clearly.
If your collection crew is unable to identify your bin it may not be emptied.
Moving house
If you move within the district, you can transfer your subscription to your new house. Please contact us when you are planning to move.
Your bin should stay at your old house for the new residents. We can deliver a new bin for your new house if there isn't one there for you to use.
Cancellations
We will not refund you if you cancel your subscription part way through the year. Your subscription will automatically end on 31 August, if you choose not to renew it.
Renewals
We will contact you in July to let you know how to renew for the new subscription period beginning on 1 September.
Start the journey
More info about the journey
To sign up to a garden waste collection, you will need to access MyAccount.
If registering for the first time you will need a valid email address. You will also need to create a password, (minimum of 9 characters).
You will receive an email confirming your subscription.
We will send you a permit to go on your bin, which can take up to 10 working days to be delivered, however there can be delays during busy periods.
Your permit should be clearly displayed on your bin. If your collection crew are unable to identify your bin it may not be emptied.
If you request a new green bin, we will aim to deliver it within 10 working days.